:root{--ink:#251a42;--muted:#777184;--purple:#6744d8;--purple-dark:#5031b8;--line:#eae6f0;--cream:#fcfaf7;--mint:#e2f3ed;--white:#fff;--radius:24px}*{box-sizing:border-box}body{margin:0;background:var(--cream);color:var(--ink);font:16px/1.65 -apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #9978ee;outline-offset:4px}button{cursor:pointer}h1,h2,h3,p{margin:0}h1{font-size:clamp(28px,3.3vw,44px);line-height:1.22;letter-spacing:-1.2px;font-weight:780}h2{font-size:22px;line-height:1.35;letter-spacing:-.4px}h3{font-size:18px;line-height:1.45}p{margin-top:12px}img{max-width:100%}.header{background:#fff;border-bottom:1px solid var(--line)}.header-inner{max-width:1240px;min-height:94px;margin:auto;padding:20px 32px;display:flex;align-items:center;justify-content:space-between;gap:24px}.brand{display:flex;align-items:center;gap:20px}.brand img{display:block;width:160px;height:auto}.brand>span{border-left:1px solid var(--line);padding-left:20px;font-size:14px;font-weight:650;color:var(--muted)}nav,nav form{display:flex;align-items:center;gap:24px}.nav-link{font-size:14px;font-weight:650}.nav-link:hover,.text-link:hover,.back:hover{color:var(--purple)}.container{max-width:1200px;padding:48px 32px 80px;margin:auto;min-height:calc(100vh - 183px)}.eyebrow{display:block;font-size:11px;letter-spacing:1.7px;font-weight:800;color:var(--purple);margin-bottom:13px}.muted{color:var(--muted)}.small-text{font-size:12px}.button{display:inline-flex;align-items:center;justify-content:center;gap:14px;min-height:48px;padding:11px 22px;border-radius:13px;border:1px solid transparent;font-size:14px;font-weight:700;line-height:1.5;transition:background .15s,box-shadow .15s}.button.primary{background:var(--purple);color:#fff;box-shadow:0 5px 15px #6744d819}.button.primary:hover{background:var(--purple-dark);box-shadow:0 6px 20px #6744d830}.button.subtle{background:#f1edf8;color:var(--purple-dark)}.button.subtle:hover{background:#e7def9}.button.small{min-height:38px;padding:8px 16px;font-size:12px}.button.full{width:100%}.button:disabled{opacity:.65;cursor:wait}.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:30px;box-shadow:0 8px 28px #29164203}.field{display:flex;flex-direction:column;gap:8px;font-size:14px;font-weight:650;margin:0 0 22px}input:not([type=radio]):not([type=hidden]),textarea,select{width:100%;background:#fff;border:1px solid #dcd6e7;border-radius:12px;padding:13px 15px;color:var(--ink);font-size:15px;line-height:1.5}textarea{resize:vertical;min-height:140px}input::placeholder,textarea::placeholder{color:#938c9e;opacity:1;font-weight:400}.form-note{font-size:12px;line-height:1.8;color:var(--muted);font-weight:400}.text-link{font-weight:650;font-size:13px;color:var(--purple)}.form-actions{display:flex;align-items:center;gap:20px;flex-wrap:wrap;margin-top:22px}.notice,.error{padding:17px 22px;border-radius:14px;margin-bottom:24px;border:1px solid #bfdfd0;background:#ebf7f0;color:#246247}.error{background:#fff0f0;border-color:#f0caca;color:#9d3434}.login-container{padding-top:64px}.login-layout{display:grid;grid-template-columns:1.15fr 1fr;gap:90px;align-items:center}.login-copy>p{max-width:460px;color:var(--muted);font-size:17px}.login-copy h1{font-size:clamp(34px,3.7vw,49px)}.login-card{padding:36px 38px;box-shadow:0 20px 70px #30205508}.login-card h2{font-size:27px}.login-card>p{margin-bottom:25px}.login-card .form-note{margin:16px 0 24px}.steps{margin:32px 0}.steps>div{display:flex;gap:16px;align-items:flex-start;margin-top:21px}.steps>div>span{display:grid;place-items:center;flex-shrink:0;width:38px;height:38px;background:#ece6fa;border-radius:12px;color:var(--purple);font-size:12px;font-weight:800}.steps strong{font-size:15px}.steps p{font-size:13px;color:var(--muted);margin-top:1px}.reassurance{font-size:13px;color:#426757;display:flex;gap:12px;align-items:center;padding:17px 20px;border-radius:16px;background:var(--mint)}.reassurance>span{font-size:23px}.role-switch{display:flex;gap:8px;border:0;padding:5px;background:#f5f2fa;border-radius:13px;margin:0 0 24px}.role-switch legend{position:absolute;width:1px;height:1px;clip:rect(0,0,0,0);overflow:hidden}.role-switch label{flex:1;position:relative;text-align:center;cursor:pointer}.role-switch input{position:absolute;opacity:0}.role-switch span{display:block;padding:10px;border-radius:9px;font-size:14px;font-weight:700;color:var(--muted)}.role-switch input:checked+span{background:#fff;color:var(--purple);box-shadow:0 2px 5px #2916420d}.role-switch input:focus-visible+span{outline:3px solid #9978ee}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:28px;margin-bottom:32px}.page-heading p{color:var(--muted);font-size:15px}.page-heading>.button{flex-shrink:0}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin:0 0 32px}.stat{background:#fff;border:1px solid var(--line);border-radius:18px;padding:20px;position:relative;display:flex;flex-direction:column}.stat:hover,.stat.selected{border-color:#b8a3e7;background:#faf7ff}.stat strong{font-size:30px;line-height:1.3}.stat>span:last-child{font-size:13px;color:var(--muted);margin-top:5px}.stat-dot{position:absolute;right:22px;top:25px;width:9px;height:9px;border-radius:100%;background:#8a72cb}.dot-in_progress{background:#508acd}.dot-waiting_customer{background:#e3aa45}.dot-resolved{background:#59a484}.section-header{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:22px}.section-header>.muted{font-size:12px}.filters{display:flex;gap:12px;padding-bottom:24px;border-bottom:1px solid var(--line);align-items:center}.filters>label:first-child{flex:1}.filters select{min-width:195px}.filters input,.filters select{font-size:13px}.ticket-row{display:flex;justify-content:space-between;align-items:center;gap:24px;padding:24px 8px;border-bottom:1px solid var(--line);transition:background .15s}.ticket-row:hover{background:#fcfaff}.ticket-row:last-child{border:0}.ticket-meta{display:flex;align-items:center;gap:12px;flex-wrap:wrap;color:var(--muted);font-size:11px;margin-bottom:5px}.ticket-meta>span:first-child{font-weight:750;color:var(--purple)}.ticket-main h3{margin-bottom:6px;overflow-wrap:anywhere}.ticket-row-end{display:flex;align-items:center;gap:25px;flex-shrink:0}.ticket-row-end>span:last-child{color:#ada2bf}.status{display:inline-flex;align-items:center;gap:7px;padding:6px 12px;border-radius:30px;font-size:11px;font-weight:700;white-space:nowrap;background:#ede7fa;color:#6744bc}.status:before{content:"";width:5px;height:5px;border-radius:50%;background:currentColor}.status-in_progress{background:#e9f1fb;color:#396faa}.status-waiting_customer{background:#fff2d9;color:#926512}.status-resolved{background:#e3f3eb;color:#39785c}.unread{font-size:10px;background:#e7f5ef;color:#37755c;border-radius:6px;padding:1px 6px}.empty{text-align:center;padding:50px 20px}.empty-icon{font-size:38px;display:grid;place-items:center;width:80px;height:80px;border-radius:26px;background:#f2eefa;color:var(--purple);margin:0 auto 22px}.empty p{max-width:420px;margin:10px auto 24px;font-size:14px;color:var(--muted)}.footer-note{font-size:12px;text-align:center;color:var(--muted);margin-top:22px}.footer{border-top:1px solid var(--line);max-width:1136px;margin:auto;padding:24px 0;display:flex;justify-content:space-between;color:var(--muted);font-size:12px}.back{display:inline-block;font-size:13px;font-weight:600;margin-bottom:30px;color:var(--muted)}.compose-layout,.thread-layout{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:28px;align-items:start}.tip-card{background:#fff2ce;border-radius:var(--radius);padding:30px}.tip-card .eyebrow{color:#8a611e}.tip-card h2{font-size:23px}.tip-card p{font-size:14px;color:#786c53}.tip-divider{height:1px;background:#eaddb8;margin:25px 0}.detail-heading{align-items:start}.detail-heading h1{font-size:30px;overflow-wrap:anywhere}.detail-heading>.status{margin-top:8px}.conversation{padding:26px}.message{border-radius:16px;background:#f8f6fb;padding:20px;margin-top:20px}.message.team{background:#eef8f4}.message-top{display:flex;align-items:center;gap:10px;font-size:12px}.message-top time{margin-left:auto;color:var(--muted);font-size:10px;white-space:nowrap}.avatar{width:30px;height:30px;background:#e4dbf7;color:#6342b6;display:grid;place-items:center;border-radius:10px;font-size:10px;font-weight:800}.team .avatar{background:#cfeadb;color:#39795e}.message-body{margin-top:14px;white-space:normal;overflow-wrap:anywhere;font-size:14px;line-height:1.9}.timeline-event{margin-top:20px;font-size:11px;text-align:center;color:var(--muted)}.timeline-event time{display:block;font-size:10px}.reply-card{margin-top:24px}.reply-card h2{margin-bottom:20px}.reply-card .field{margin-top:15px;margin-bottom:15px}.ticket-sidebar .card{padding:25px;margin-bottom:22px}.ticket-sidebar h2{font-size:22px}.ticket-sidebar p{font-size:13px;margin-bottom:24px}.ticket-sidebar .field{font-size:12px}.sidebar-note{padding:0 20px;font-size:12px;color:var(--muted)}dl{font-size:13px;margin-bottom:0}dt{font-size:11px;color:var(--muted);margin-top:15px}dd{margin:2px 0;overflow-wrap:anywhere}.pagination{justify-content:center;gap:20px;margin-top:25px;font-size:12px}.sr-only,.skip:not(:focus){position:absolute;width:1px;height:1px;clip:rect(0,0,0,0);overflow:hidden}.skip:focus{position:fixed;top:10px;left:10px;z-index:100;background:#fff;padding:10px}
@media(min-width:1100px){.ticket-sidebar{position:sticky;top:24px}}
@media(max-width:1000px){.login-layout{gap:35px}.login-card{padding:30px}.compose-layout,.thread-layout{grid-template-columns:minmax(0,1fr) 265px;gap:20px}.brand>span{display:none}.login-copy h1{font-size:37px}.footer{margin:0 32px}.ticket-row-end{gap:12px}.card{padding:24px}}
@media(max-width:760px){.header-inner{min-height:78px;padding:18px 20px;gap:15px}.brand img{width:125px}nav{gap:14px}.nav-link{font-size:12px}.desktop{display:none}.container{padding:30px 20px 50px}.login-layout{grid-template-columns:1fr;gap:28px}.login-copy h1{font-size:34px;letter-spacing:-.8px}.login-copy>p{font-size:15px}.login-copy .steps,.reassurance{display:none}.login-card{padding:28px}.login-card h2{font-size:24px}.page-heading{flex-wrap:wrap;gap:20px}.page-heading h1{font-size:30px}.stats{grid-template-columns:repeat(2,1fr);gap:12px}.stat{padding:16px}.stat strong{font-size:26px}.stat-dot{top:20px;right:18px}.filters{flex-wrap:wrap}.filters>label:first-child{flex-basis:100%}.filters>label:nth-child(2){flex:1}.filters select{min-width:0}.ticket-row{flex-direction:column;align-items:start;gap:12px;padding:22px 0}.ticket-row-end{width:100%;justify-content:space-between}.ticket-main h3{font-size:16px}.compose-layout,.thread-layout{grid-template-columns:1fr}.ticket-sidebar{order:-1}.ticket-sidebar .card{margin-bottom:0}.ticket-sidebar .account-card{margin-top:16px}.ticket-sidebar .sidebar-note{display:none}.ticket-sidebar form{margin-top:12px}.detail-heading{margin-bottom:24px}.detail-heading h1{font-size:27px}.detail-heading>.status{margin-top:0}.card{padding:22px}.message{padding:16px}.message-top{flex-wrap:wrap}.message-top time{margin-left:40px;flex-basis:100%;margin-top:-6px}.footer{margin:0 20px;gap:15px;flex-wrap:wrap}.tip-card{padding:25px}.section-header h2{font-size:20px}.ticket-list{padding:22px 18px}.form-actions .primary{width:100%}}
@media(prefers-reduced-motion:reduce){*{transition:none!important}}

.footer{flex-wrap:wrap}.support-legal-links{flex-basis:100%;display:flex;justify-content:center;flex-wrap:wrap;gap:12px 24px;margin-top:12px;font-size:14px;line-height:1.6}.support-legal-links a{color:inherit;text-decoration:underline;text-underline-offset:4px}